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ยฉ 2026 Drops Goods & Wholesalers. All rights reserved. (v1.9.3)

Terms & Conditions|Privacy Policy

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All Categories

  • Dietary and Lifestyle ๐Ÿฅ—Dietary and Lifestyle ๐Ÿฅ—
  • Imported For You ๐ŸŒImported For You ๐ŸŒ
  • Bakery ๐ŸฅBakery ๐Ÿฅ
  • Beverages ๐ŸฅคBeverages ๐Ÿฅค
  • Dairy & Eggs ๐ŸฅšDairy & Eggs ๐Ÿฅš
  • Deli, Salads & Ready Meals ๐ŸฅชDeli, Salads & Ready Meals ๐Ÿฅช
  • Electronics & Appliances ๐Ÿ”ŒElectronics & Appliances ๐Ÿ”Œ
  • Food Cupboard ๐ŸฅซFood Cupboard ๐Ÿฅซ
  • Frozen Food โ„๏ธFrozen Food โ„๏ธ
  • Fruits & Vegetables ๐Ÿ‰Fruits & Vegetables ๐Ÿ‰
  • Home & Kitchen ๐ŸณHome & Kitchen ๐Ÿณ
  • Meat, Poultry & Seafood ๐Ÿ–Meat, Poultry & Seafood ๐Ÿ–
  • Mother & Baby ๐Ÿ‘ถMother & Baby ๐Ÿ‘ถ
  • Outdoor & Travel ๐ŸงณOutdoor & Travel ๐Ÿงณ
  • Personal Care ๐Ÿ’…Personal Care ๐Ÿ’…
  • Pet Supply ๐ŸพPet Supply ๐Ÿพ
  • Pharmacy ๐Ÿ’ŠPharmacy ๐Ÿ’Š
  • Snacks ๐ŸฟSnacks ๐Ÿฟ
  • Beauty & Fragrance ๐ŸงดBeauty & Fragrance ๐Ÿงด
  • Home Care & Cleaning ๐ŸงนHome Care & Cleaning ๐Ÿงน
  • Sports Nutrition ๐Ÿ’ชSports Nutrition ๐Ÿ’ช
  • Water ๐Ÿ’งWater ๐Ÿ’ง
  • Digital Cards ๐Ÿ’ณDigital Cards ๐Ÿ’ณ
  • Coffee, Tea & Hot Beverages โ˜•Coffee, Tea & Hot Beverages โ˜•
  • Toys ๐ŸงธToys ๐Ÿงธ
  • EPIC!EPIC!
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Terms & Conditions

Preamble

Welcome to drops.me, this website (the โ€œWebsiteโ€) and mobile application (the โ€œAppโ€) is provided by Drops Group as a service to our customers. Please note that your use of drops.me and Drops App services constitutes your unconditional agreement to follow and be bound by these terms and conditions (the โ€œTerms and Conditionsโ€). You hereby confirm that you have read, understood and accepted all contents.

We reserve the right at our absolute discretion to change the Terms and Conditions from time to time with or without notice to you. Any such changes will take effect when posted on the Website and on the App and it is your responsibility to read the Terms and Conditions on each occasion you use this Website and App and your continued use of the Website and App shall signify your comprehension and acceptance to be bound by the latest Terms and Conditions. If you do not agree to (or cannot comply with) any of the Terms and Conditions, you must not use this Website and App.

This Website and App may contain links to other sites operated by parties other than Dropsgroup.com, and we are not responsible for the privacy practices or the content of such websites. You hereby confirm that you are aware of the risks and threats connected with electronic data transmission.

All the Information (as defined below) provided must be accurate. Providing any inaccurate Information constitutes a breach of these Terms and Conditions.

Security

You are prohibited from violating the security of the Website & App, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the exposure of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Website or app, overloading, flooding, spamming, mail bombing or crashing; (d) sending unsolicited email, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. Drops Group will investigate such violations and prosecute users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than the search engine and search agents available from Drops Group on this Website & App.

Terms of Use

The Website and App can be used only by persons who can form legally binding contracts under applicable law. Persons who are incompetent to contract are not eligible to use the Website or App. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users/members. Drops Group reserves the right to terminate your registration and refuse to provide you with access to the services if Drops Group discovers that you are under the age of 18 years. You are legally and financially responsible for all uses of this Website & App under your username and password whether or not actually or expressly authorized by you.

The Website & App cannot be accessed to persons whose registration has been suspended or terminated by Drops Group for any reason whatsoever. Those who choose to access this Website from outside Kuwait are responsible for compliance with local laws if and to the extent local laws are applicable.

Objectionable Material

You understand that by using this Website & App or any services provided by Drops Group, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law, Drops Group and its affiliates shall have no liability to you for content that may be deemed offensive, indecent, or objectionable to you.

Registration Process

The information (the โ€œInformationโ€) provided from your end will be protected in accordance with our Privacy Policy. If you use the Website and App, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Drops Group assumes no liability to any person for any loss or damage which may arise as a result of any failure by you in protecting your password or account. Any suspicious activities on your account shall be notified to Drops Group by contacting us immediately through info@dropsgroup.com. If Drops Group has reason to believe that there is likely to be a breach of security or misuse of the Website and App, we may require you to change your password or we may suspend your account without any liability to us.

Product's pricing

Errors may occur in the process of providing product and pricing information by Drops Group. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Drops Group shall have the right, at its sole discretion, to contact you for instructions. Prices and availability are subject to change without any prior notice. Further, description / performance of products stated against each are based on the catalogue and technical literature printed by the manufacturers/agent. Therefore, the write-up provided against each product is not that of ours and subject to change without prior notice.

E-Communications

When you visit the Website and App or send emails to drops.me, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website or App. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

As a customer, you agree and confirm on the following:

  1. In the event of a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by Drops Group for redelivery shall be claimed from you.
  2. You will provide correct information requested from your side. Drops Group reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true, Drops Group has the right, in its sole discretion to reject the registration and ban you from using the services of Drops Group. That you are transacting through this Website and App at your sole risk.

Display of Products

The colors of our products that appear on the Website and App will be displayed as accurately as possible. However, as the actual colors you see will depend on your monitor or mobile phone screen, we cannot guarantee that your monitor's display of any color will be accurate.

Copyright and Trademark

Unless otherwise noted, all contents of the Website and App are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Drops Group, or one of its affiliates or by third parties who have licensed their materials to Drops Group and are protected by the applicable laws.

Drops Group, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website and App. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Drops Group or any third party's intellectual property rights. All rights, including copyright, in this Website and App are owned by or licensed to Drops Group. Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Drops Group. You may not modify, distribute or re-post anything on this Website for any purpose.

Drops Group names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Drops Group. No trademark or service mark license is granted in connection with the materials contained on this Website and App. Access to this Website does not authorize anyone to use any name, logo or mark in any manner whatsoever.

Indemnity

You agree to defend, indemnify and hold harmless Drops Group and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Website and App or any breach by you of these Terms and Conditions and/or the applicable laws.

Limitation of Liability

Drops Group or any of its affiliates, employees, directors, agents or suppliers shall not be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the Website and App, including without limitation damages for loss of profit, accuracy of results, loss of data, work stoppage, or device failure. Without prejudice to the generality of the section above, the total liability of Drops Group to you for all liabilities arising out of these Terms and Conditions is it in tort or contract is limited to the value of the product ordered by you.

Drops Group makes no representations or warranties about the accuracy, reliability, completeness, correctness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website and App or that the operation of the Website and App will be error free and/or uninterrupted. Consequently, Drops Group assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website and App; and/or any interruption or errors in the operation of the Website and App.